The City of Charlottesville’s Department of Utilities recognizes that our customers are essential to helping us deliver a quality experience. To help maintain a high level of customer service, we seek your input and ask for your feedback and comments about your public utility. Your completed survey will automatically enter you into a drawing for a $200 gift card to the Downtown Mall! We thank you for taking the time to complete this survey, and for assisting the Department of Utilities’ continuous efforts to improve the services we provide.