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The original item was published from 1/24/2023 4:28:00 PM to 5/2/2023 12:00:05 AM.

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Posted on: November 18, 2022

[ARCHIVED] Emergency Shelter Options for Residents Who are Unhoused

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November 23, 2022

Emergency Shelter Options for Residents Who are Unhoused

CHARLOTTESVILLE, VA - Residents who are experiencing homelessness, can call 434-207-2328 to receive assistance with shelter and access to programs to assist with many needs. The Homeless Information Line (HIL) is operational from 2 – 5 pm, Monday through Friday. Please leave a message and the operator should call you back within 48 hours.

There are two options for emergency overnight shelter this winter.

People And Congregations Engaged in Ministry (PACEM) operates a seasonal shelter for 25 individuals at a rotating location until March 24, 2023 on a first come, first serve basis. To find the current location of the PACEM shelter, please call the Homeless Information Line at 434-207-2328. For immediate needs for shelter after 5:00 pm, please call the PACEM shelter line at 434-465-1392. If PACEM is full, they can refer residents to an overflow shelter for 12 additional individuals at the Salvation Army Warm Room.

The Salvation Army has 28 beds for men and 26 beds for women, and nine transitional housing apartments for parents with children. First, residents should call the Salvation Army at 434-295-4058 to check availability and if a bed is available residents are checked in from 4 – 7pm. If someone is travelling and can’t get there by 7:00 pm, a bed can be held. The facility includes a bunk bed style dormitory for men. Women’s shelter consists of two bunk beds in a room with a shared bathroom. The Salvation Army is an alcohol and drug free facility.

The Haven provides a day shelter option and is open daily from 6:30 a.m. to 5:00 p.m. (Closed from noon - 1 p.m. every day.) The Haven offers breakfast, showers, laundry and other services to guests every morning. They also work with several agencies and programs to connect guests to the resources they need to find housing and stabilize their lives.

Additionally, if a person is unable to access shelter or if someone is concerned about the well-being of someone they know they can contact Charlottesville Adult Protective Services (APS).

  • During business hours:
    • 434-970-3400, ask for APS intake
  • After business hours:
    • Virginia Adult Protective Services Hotline Phone: 1-888-832-3858 
    • Adult protective services concerns can also be reported online here

Media Contact
Misty Graves
Director of Department of Human Services
City of Charlottesville

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