Police - How have Police Department operations changed during Coronavirus?

Lobby Services

The Charlottesville Police Department is suspending front counter services and closing our facilities to the public. Re-opening dates have not yet been determined. In-person requests for police reports, fingerprinting services, and taxi cab license registrations will be suspended until further notice. The following services will continue: sex offender registrations and updates.

Police reports and crash reports

During this time, you can request police reports and crash reports by:

Email: RecordsTeam@charlottesville.gov
 Phone: (434) 970-3280
 Fax: (434) 970-3233
 Mail: 606 East Market Street, Charlottesville, VA 22902, ATTN: Records

Modified Response

As a proactive measure to prevent the spread of the COVID-19 virus, the Charlottesville Police Department will modify its responses to non-emergency calls. A return to full services will be determined at a later date.

What this means: CPD will continue to respond to emergency calls. However, we will be expanding our online and Telephone Reporting Unit (TRU). Beginning May 11, 2020, the TRU will be staffed by police officers between 8 a.m. and 8 p.m. Monday through Saturday. Online options will still be available for most non-emergent reporting 24 hours a day, 7 days a week. You can reach our TRU officers by calling our regional Emergency Communications Center at (434) 977-9041. For your convenience, you may report incidents online.

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