Information Technology Help Desk

Need help?
If you're an employee of the City of Charlottesville and you need technical support, please contact the Information Technology Department's Help Desk. 

Regular Hours
Monday - Friday
7:30am to 5:00pm
If you are contacting us during our normal business hours (Mon-Fri: 7:30 AM - 5:00 PM) and this is an emergency, please call the Help Desk at 970-3194 to speak directly to a Help Desk staff member. 

After Hours Phone
(434) 260-0999
For emergency service outside of business hours, please call 260-0999 to leave a message for the on-call tech and someone will respond to you shortly.