Information Technology Help Desk

Information Technology
Phone: (434) 970-3194 (regular hours)

Need help?
If you're an employee of the City of Charlottesville and you need technical support, please contact the Information Technology Department's Help Desk. 

Regular Hours
Monday - Friday
7:30am to 5:00pm
If you are contacting us during our normal business hours (Mon-Fri: 7:30 AM - 5:00 PM) and this is an emergency, please call the Help Desk at 970-3194 to speak directly to a Help Desk staff member. 

After Hours Phone
(434) 260-0999
For emergency service outside of business hours, please call 260-0999 to leave a message for the on-call tech and someone will respond to you shortly.


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