Americans with Disabilities Act (ADA)

Transportation Services

All Charlottesville Area Transit (CAT) buses are accessible to persons with disabilities and are wheelchair lift-equipped. Ask your bus driver if you need help when boarding or disembarking the bus. All mobility devices are secured through the use of a four-point tie down system. For persons with disabilities who cannot use standard fixed-route service, paratransit service is provided through JAUNT. Please click here for additional information.

Per the FTAs Circular 4710-1, CAT shall make reasonable accommodations in policies, practices, or procedures when such accommodations are necessary to avoid discrimination on the basis of disability unless CAT can demonstrate that making the accommodations would fundamentally alter the nature of the service, program, or activity or result in an undue financial and administrative burden. 

For the purposes of this section, the term reasonable accommodation shall be interpreted in a manner consistent with the term ’reasonable modifications’ as set forth in the Americans with Disabilities Act Title II regulations at 28 CFR 35.130(b)(7), and not as it is defined or interpreted for the purposes of employment discrimination under Title I of the Americans with Disabilities Act (ADA) (42 USC. 12111-12112) and its implementing regulations at 29 CFR Part 1630 (Section 27.7(e)).

Notice Under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, Charlottesville Area Transit and the City of Charlottesville will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.

Modifications to Policies & Procedures

Charlottesville Area Transit will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities.

No Surcharge

Charlottesville Area Transit programs will not place a surcharge on an individual with a disability or any group of people with disabilities to cover the cost of providing auxiliary aids, services or reasonable modifications to programs or policies.

The ADA does not require Charlottesville Area Transit or the City of Charlottesville to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Request for Reasonable Accommodation Policy & Process

Download the Request for Reasonable Accommodation Policy and Process (PDF) for more information on this process.