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2. Why did you contact or visit the City of Charlottesville?

   1. Pay a Bill
   2. Get a Permit
   3. Get Information

   1. Share a Complaint
   2. Other
3. Reason for Visit
5. What department assisted you?
6. The person who handled the call or visit was courteous.

   1. Strongly Agree
   2. Agree

   1. Disagree
   2. Strongly Disagree
8. The person who handled your call or visit was able to assist you with your problem or request.

   1. Strongly Agree
   2. Agree

   1. Disagree
   2. Strongly Disagree
9. Your call or visit was handled promptly.

   1. Strongly Agree
   2. Agree

   1. Disagree
   2. Strongly Disagree
11. Your request was handled in a satisfactory way.

    1. Strongly Agree
    2. Agree

    1. Disagree
    2. Strongly Agree
12. Email
14. Are there any comments or recommendations you would like to make, or any suggestions to help us improve our service?
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16. 1. Receive an email copy of this form.
17. Email address

    This field is not part of the form submission.

18. Submit

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