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2. Please do not email us with reports of gas leaks because our email account is not monitored around the clock. If you smell gas or have a utility emergency (sewer back up or water main line break), please call our 24-hour Emergency Line at (434) 970-3800 or (434) 293-9164.
4. Feedback responses are generated Monday through Friday, 8 p.m. to 5 p.m. (excluding holidays).
6. Briefly, what is the nature of the utility issue? If you suspect you have a gas leak, do not use this form, call 434-970-3800 immediately. Please use the Utility Application Form if you wish to apply for service. You may add more detail regarding your issue in the next question.
8. Please tell us more about the utility problem that you are experiencing. What is your timeframe is for this request? If you need a response in 24 hours or less please explain why. If that is not feasible due to work load, a staff member will contact you to let you know. If we are unable to meet a requested deadline we will let you know when you can expect the information.
10. Please provide the address of the property where the utility issue is occurring.
12. Which utility is currently experiencing a service problem?
    -- Select One --GasSanitary SewerStorm SewerWater
14. Contact Information
16. Your Name
18. Phone Number
20. Email Address
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22. 1. Receive an email copy of this form.
23. Email address

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24. Submit

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