Many homeowners do not realize that in addition to their internal plumbing, they also own a portion of the water and sewer service lines running to their house. Knowing which lines are yours is important in the event that maintenance is required, as the City cannot repair private lines.
The City of Charlottesville Owns & Maintains
Gas main line
Gas service line running to the meter
The meter box
The sanitary sewer main line
The water main line
The water service line running to the meter
The Property Owner Owns & Is Responsible to Maintain
The water service line running between the meter and the building
All plumbing attached to the water service line
The sanitary sewer service line from the building to the sanitary sewer main
Please note: The water meter may fall on either side of the property line; however, this will not change the maintenance and ownership responsibilities.
Have a Service Line Problem & Are Unsure Who Owns the Line?
Contact the Department of Utilities at 434-970-3800 to determine which party is responsible for maintenance. If the problem exists with a City-owned line, we will address the issue. If the problem is with your line, we will tell you. You may even qualify for a bill adjustment if you find and correct a plumbing problem on your side of the line.