Lead Service Line Inventory

Lead Service Line Inventory - What You Need to Know 

In 2021, the Environmental Protection Agency (EPA) released the much anticipated revisions to the Lead and Copper Rule. In accordance with this ruling, the EPA has required all water providers to identify and create an inventory of all water service lines within their distribution system. The goal of this program was to identify and replace lead service lines that may still be in existence. 

Since 2023, the Charlottesville Department of Utilities followed a statistical methodology derived from Michigan’s Department of Environment, Great Lakes, and Energy, known as the EGLE method, that identified locations where lead water lines could be present. We are happy to report that based on extensive research and historical records, field verification, and a robust infrastructure replacement program, the Department of Utilities has found no evidence of lead water service lines in the private or public distribution system.

Click here to view the Service Line Inventory Dashboard and Map 

Moving Forward - How Can I Help?

The City of Charlottesville has a firm commitment to providing a safe and reliable source of water, and although we have fulfilled our obligation to State and Federal regulators, we believe that we can continue to improve our inventory by strengthening our understanding of the private distribution system. To help us achieve this goal, the Department of Utilities is asking for your help in identifying and reporting your service line material, and has created a Lead Service Line Inventory Survey to walk you through the necessary steps in identifying your service line material. As part of this process, you will be asked a series of questions followed by a request to photograph and submit an image of the service line.

Access to clean, safe, and reliable water is the number one priority for the Department of Utilities, and the 2025 Water Quality Report (PDF) confirms that the city’s drinking water exceeds all safety standards and poses no threat to public health. For help identifying your service line material or if you have any questions regarding the new Lead and Copper Rule, please feel free to call Utilities staff at 
(434) 970-3805 or email Anthony Allard, Regulatory Compliance and Operations Administrator, at allarda@charlottesville.gov.